We are happy to announce that Amsterdam Boat Experience, which runs private boat rental and public canal cruises on a fully electric fleet, has chosen askng.it (Lacoly B.V.) to manage WhatsApp Business communication with their guests.
Amsterdam Boat Experience describes itself as "the #1 best day cruise in the world", and hosts everything from two people on a sloop to seventy five on a saloon boat. The bigger the group, the more questions arrive before departure, and the more it matters that they land in one place.
WhatsApp Communication Managed by askng.it
Cruise guests are a different challenge than hotel guests. They book from all over the world, often on the same day, and everything happens in the tight window between booking and boarding. As Amsterdam Boat Experience's official WhatsApp Business communication partner, askng.it powers the proactive guest journey around every departure:
- Booking confirmation – Instant WhatsApp confirmation with the booking details, so the ticket lives where guests already are
- Pre-departure guidance – Clear directions to the departure point at Oosterdokskade 8, with boarding times and what to expect on board
- Day-of-cruise updates – Timely reminders, and real time messages whenever weather or scheduling requires a change
- In-the-moment service – Questions about private boat rental, the themed cruises, business packages or an event booking, answered directly in the conversation
- Post-cruise follow-up – Feedback collection and review requests sent on behalf of Amsterdam Boat Experience once guests are back on dry land
Because Amsterdam Boat Experience hosts guests from across the globe, the multilingual nature of WhatsApp communication matters here more than anywhere: guests can ask their question in their own language and get an answer they understand.
All WhatsApp messages are sent and received under the Amsterdam Boat Experience display name, managed and operated by Lacoly B.V., trading as askng.it, as their authorised communication provider. Guests interact directly with the Amsterdam Boat Experience brand, while our platform ensures reliable delivery, compliance, and professional engagement on every message.
About Amsterdam Boat Experience
Amsterdam Boat Experience sails a fully electric fleet with a captain included on every booking: open sloops for up to 35 passengers, and saloon boats seating from around ten up to seventy five. Alongside private rental and public cruises they run themed experiences, business packages and event cruises. Boats depart from Oosterdokskade 8, 1011 AE Amsterdam, and their office is at Leliegracht 50D, 1015 DH Amsterdam.
For more information, visit amsterdamboatexperience.com. Their authorisation of askng.it as WhatsApp communication provider is published at amsterdamboatexperience.com/whatsapp-communication-authorization.
About askng.it
askng.it is the trade name of Lacoly B.V., registered with the Dutch Chamber of Commerce (KvK) under number 78141435, Herengracht 420, 1017 BZ Amsterdam. askng.it transforms guest communication for hotels and hospitality venues through WhatsApp and other messaging channels. Founded in 2019, our platform powers proactive guest engagement for properties across Europe. We act as the official WhatsApp Business communication provider for our partners, managing their verified business profiles and ensuring every message meets Meta's quality and compliance standards.
Interested in WhatsApp communication for your property or experience? Get in touch with us.