We are happy to announce that Voyage Amsterdam, the luxury canal cruise operator whose boats depart from the Singel in the heart of the city, has chosen askng.it (Lacoly B.V.) to manage WhatsApp Business communication with their guests.
Voyage Amsterdam sails under the line "where luxury meets the canals", and builds its cruises around comfort and hospitality in an intimate setting. That is a promise that has to hold before guests ever step on board, which is exactly where WhatsApp earns its place.
WhatsApp Communication Managed by askng.it
Cruise guests are a different challenge than hotel guests. They book from all over the world, often on the same day, and everything happens in the tight window between booking and boarding. As Voyage Amsterdam's official WhatsApp Business communication partner, askng.it powers the proactive guest journey around every departure:
- Booking confirmation – Instant WhatsApp confirmation with the cruise details, so the ticket lives where guests already are
- Pre-departure guidance – Clear directions to the departure point at Singel 359, in front of restaurant d'Vijff Vlieghen, with boarding times and what to expect on board
- Day-of-cruise updates – Timely reminders, and real time messages whenever weather or scheduling requires a change
- In-the-moment service – Questions about the luxury cruises, the evening and candlelight cruises, a private boat or a marriage proposal on the water, answered directly in the conversation
- Post-cruise follow-up – Feedback collection and review requests sent on behalf of Voyage Amsterdam once guests are back on dry land
Because Voyage Amsterdam hosts guests from across the globe, the multilingual nature of WhatsApp communication matters here more than anywhere: guests can ask their question in their own language and get an answer they understand.
All WhatsApp messages are sent and received under the Voyage Amsterdam display name, managed and operated by Lacoly B.V., trading as askng.it, as their authorised communication provider. Guests interact directly with the Voyage Amsterdam brand, while our platform ensures reliable delivery, compliance, and professional engagement on every message.
About Voyage Amsterdam
Voyage Amsterdam offers luxury canal cruises on a small fleet of boats: The Mana, The Saloonsloep, The Naut and the Griffioen. Their programme runs from one and two hour cruises with drinks and Dutch snacks to evening cruises, candlelight cruises, breakfast cruises, cruises with a live guide, and private boats for proposals and other occasions. Boats depart from Singel 359, in front of restaurant d'Vijff Vlieghen, and their office is at Singel 315, 1012 WJ Amsterdam.
For more information, visit voyageamsterdam.com. Their authorisation of askng.it as WhatsApp communication provider is published at voyageamsterdam.com/whatsapp-communication-authorization-for-voyage-amsterdam.
About askng.it
askng.it is the trade name of Lacoly B.V., registered with the Dutch Chamber of Commerce (KvK) under number 78141435, Herengracht 420, 1017 BZ Amsterdam. askng.it transforms guest communication for hotels and hospitality venues through WhatsApp and other messaging channels. Founded in 2019, our platform powers proactive guest engagement for properties across Europe. We act as the official WhatsApp Business communication provider for our partners, managing their verified business profiles and ensuring every message meets Meta's quality and compliance standards.
Interested in WhatsApp communication for your property or experience? Get in touch with us.