Communication,loved by your guestsand staff.
Guest engagement through WhatsApp. Automate operations, personalize experiences, and boost revenue from one platform.
Join 1,500+ hoteliers and transform guest engagement today
We help hotels automate conversations, boost revenue, and delight guests through WhatsApp. From instant check-ins to personalized upsells, our platform handles it effortlessly while your team focuses on what matters most: creating unforgettable experiences.
Why hotels choose askng.it
Everything you need to improve guest communication and increase revenue. One platform.
The first
The first WhatsApp-native guest engagement platform built specifically for hotels. We pioneered this space and continue to lead innovation.
AI responsible
Our AI enhances human service, never replaces it. We believe in technology that empowers your team, not eliminates them.
No VC
Bootstrapped and profitable. We answer to our customers, not investors. Your success is our only metric that matters.
Not just sales
We're hoteliers who understand your challenges. Our team includes former hotel operators who've walked in your shoes.
Proven Results
Our Impact in Numbers
See how askng.it transforms guest communication for hotels worldwide
Faster response times
Avg. annual revenue increase
Guest satisfaction rate
Average resolution time
Real-time Guest Communications
Watch messages being sent to guests worldwide right now
Real-time guest communications happening right now
See askng.it in action
Experience the intuitive interface that makes guest communication effortless for your team.
Instant delivery
Easy to use
Full control
Everything you need for seamless hospitality
Our platform unifies all guest and staff communications into one intuitive system that enhances every interaction.
Smart Guest Messaging
Automated and personalized communications that guide guests through their entire stay experience.
Real-time Staff Alerts
Instant notifications for staff about guest requests, ensuring immediate attention to every need.
Intuitive Dashboard
User-friendly interface that gives both management and staff complete visibility of all communications.
Multi-property Support
Seamless management of communications across multiple properties with centralized administration.
Custom Templates
Create and customize your own messaging templates that reflect your brand voice and standards.
Service Tracking
Monitor request fulfillment, response times, and staff performance to continuously improve service.
Testimonials
Trusted by hospitality leaders worldwide
askng.it has transformed our guest experience. Staff response times decreased by 65% and our guest satisfaction scores have never been higher.
Bjorn
General Manager
Hotel Miss Blanche
The platform unified all our fragmented communication channels. Our staff now has a single dashboard for all guest interactions, making service delivery seamless.
Floortje
Owner
Hotel de Plataan
Our guests love the frictionless communication. From pre-arrival to checkout, they feel taken care of without intrusive calls or visits to the front desk.
Jake
General Manager
Sun Street Hotel
Pricing
Simple, transparent pricing
Choose the plan that fits your property. All paid plans include a 14-day free trial.
Free
Try before you buy — widget + lead capture.
- Web Chat + WhatsApp inbox (view)
- 1 user, 1 property
- Knowledge base support
- Reply to messages
- AI, flows & automation
Standard
Full messaging for single & multi-property hotels.
- WhatsApp + SMS + Email + RCS + more
- 2 send moments included
- AI auto-replies & auto-translate
- Flow builder + broadcasts
- PMS integration + analytics
- Unlimited users & properties
Premium
Social, OTA channels & advanced tools.
- Everything in Standard
- Facebook, Instagram, Booking.com, Airbnb
- 4 send moments + advanced components
- Multiple accounts per channel
- Flow analytics + CSV export
- Priority support + onboarding
All prices exclude applicable taxes. Yearly billing: 13th month free. Pricing FAQ
Getting started is simple
Three steps to transform your guest communication
Connect your PMS
Seamlessly integrate with your existing Property Management System in minutes.
Customize your flows
Set up automated communication templates that match your brand voice.
Start engaging
Begin delighting guests with personalized, automated communications.
FAQ
Frequently asked questions
Everything you need to know about askng.it guest engagement platform
What is askng.it?
askng.it is a guest engagement platform for hotels. It handles guest communication, automated responses, payments, upselling, digital forms, room access, and feedback collection from one system.
How does askng.it improve guest communication?
askng.it brings all guest communications into WhatsApp and other channels. Guests can message your hotel directly, get automated responses 24/7, make requests, book services, and complete check-in without downloading an app. Staff response time drops by up to 80%.
Can I automate payments and upsells?
Yes. askng.it includes secure payment processing and automated upselling. You can send upgrade offers based on guest preferences, promote room upgrades, and track conversions. Hotels see an average 22% upsell conversion rate.
Does askng.it integrate with my existing hotel systems?
Yes. askng.it connects with major Property Management Systems (PMS), Channel Managers, payment gateways, and electronic lock systems.
Is guest data secure on askng.it?
Yes. We use enterprise-grade encryption and are 100% GDPR compliant. All payment processing is PCI-DSS compliant. We run regular security audits and offer access controls for guest data.
How quickly can we get started with askng.it?
Most hotels are live within 48-72 hours. This includes setup, PMS integration, and staff training (typically 2-3 hours). We offer a 14-day free trial on all paid plans.
What kind of support do you provide?
We offer 24/7 technical support, training webinars, and documentation. Enterprise plans include a dedicated account manager.
Can askng.it help with sustainability goals?
Yes. The platform reduces paper usage by 62% through digital forms, optimizes housekeeping routes, and lets guests opt-in for eco-friendly servicing. Hotels save an average of 1.4 tons of CO₂ per month.
Ready to get started?
Join 1,500+ hoteliers transforming their guest communication